Privacy Policy (Law 25)
NOVA RESSOURCES

At NOVA RESSOURCES, we place great importance on protecting your personal information. This privacy policy explains how we collect, use, and protect the personal information you may provide when using our website or communicating with us.

Person Responsible for the Protection of Personal Information

In accordance with Law 25, the person responsible for the protection of personal information within our company is:

Melina Sandoval
Person Responsible for the Protection of Personal Information
NOVA RESSOURCES
Email: [email protected]

Any questions regarding the management of your personal information may be directed to this person.

Personal Information Collected

When you use our website, particularly when you fill out a contact form or request a quote, we may collect certain personal information, including:

  • First and last name

  • Email address

  • Telephone number

  • Information related to your service request

This information is provided voluntarily by the user.

Use of Personal Information

The personal information collected is used only for the following purposes:

  • Responding to a request for information or a quote

  • Communicating with you regarding our services

  • Following up on your request

NOVA RESSOURCES does not use your personal information for other purposes without your consent.

Disclosure of Information

NOVA RESSOURCES does not sell, rent, or share your personal information with third parties, except when required by law or when necessary to respond to your request.

Retention of Information

Personal information is kept only for the period necessary to respond to your request or to ensure appropriate professional follow-up.
Once this period has ended, the information may be deleted or anonymized.

Protection of Personal Information

NOVA RESSOURCES implements reasonable security measures to protect personal information against unauthorized access, disclosure, loss, or misuse.

These measures include, among others:

  • The use of a secure website (HTTPS)

  • Limited access to personal information

  • Internal practices aimed at protecting the confidentiality of information

Cookies

Our website may use cookies in order to improve the user experience and analyze website traffic.

These cookies allow us to:

  • Improve the performance of the website

  • Better understand how visitors use the website

Users may configure their browser to refuse cookies if they wish.

Your Rights

In accordance with the laws applicable in Quebec, you have certain rights regarding your personal information, including:

  • The right to access the personal information concerning you

  • The right to request correction of inaccurate information

  • The right to request the deletion of your personal information when applicable

To exercise these rights, please contact us.

Contact Us

For any questions regarding this privacy policy or the management of your personal information, you may contact:

Melina Sandoval
Person Responsible for the Protection of Personal Information
NOVA RESSOURCES
Email: [email protected]

Policy Updates

NOVA RESSOURCES reserves the right to modify this privacy policy to reflect legislative changes or the evolution of its practices.
The most recent version will always be available on this page.