Management of Personal Information (Law 25)

At NOVA RESSOURCES, we place great importance on protecting the personal information we collect in the course of our activities. In accordance with the legislation applicable in Quebec, we have implemented practices aimed at ensuring the confidentiality, security, and protection of the personal information of our clients and visitors.

Person Responsible for the Protection of Personal Information
The person responsible for the protection of personal information within our company is:

Melina Sandoval
Person Responsible for the Protection of Personal Information
NOVA RESSOURCES
Email: [email protected]

Any questions, access requests, or correction requests concerning your personal information may be addressed directly to this person.

Personal Information We Collect
When using our website or communicating with our company, we may collect certain personal information, including:

  • First and last name

  • Email address

  • Telephone number

  • Information related to your service request

This information is provided voluntarily when you fill out a contact form or communicate with us.

Use of Personal Information
The information collected is used only for the following purposes:

  • Responding to requests for information or quotes

  • Communicating with clients or individuals interested in our services

  • Following up on requests related to our environmental services

NOVA RESSOURCES does not sell or rent personal information to third parties.

Disclosure of Information
NOVA RESSOURCES does not share your personal information with third parties, except when required by law or when necessary for the execution of our services.

Retention of Information
Personal information is retained only for the time necessary to process your request or ensure appropriate professional follow-up. Once this period has ended, the information may be deleted or anonymized.

Protection of Personal Information
We implement reasonable security measures to protect personal information against unauthorized access, loss, disclosure, or misuse.

These measures may include:

  • The use of a secure website (HTTPS)

  • Limited access to personal information

  • Internal practices aimed at protecting confidential information

Your Rights
In accordance with applicable laws, you have the following rights regarding your personal information:

  • Request access to the personal information concerning you

  • Request correction of inaccurate or incomplete information

  • Request the deletion of your personal information when applicable

To exercise any of these rights, please contact us at the address indicated below.

Requests Regarding Personal Information
Any request related to access, correction, or deletion of personal information must be submitted by email to the person responsible for the protection of personal information.

Requests can be sent to:

Melina Sandoval
Person Responsible for the Protection of Personal Information
NOVA RESSOURCES
Email: [email protected]

We will process your request within a reasonable timeframe in accordance with the legal requirements applicable in Quebec.